Frequently asked questions
What is the Family Caregiver Command Center?
The Family Caregiver Command Center is a printable and editable caregiver binder designed to help families organize important care information in one place. It includes pages for medications, appointments, emergency contacts, daily care, health tracking, and long-distance support.
Who is this product for?
This product is made for sons, daughters, family caregivers, and anyone helping manage the care of a parent, elder, or loved one. It is especially helpful when multiple family members are involved or when care information is scattered across notes, chats, and phone calls.
What do i receive after purchase?
After purchase, you will receive instant access to the digital files. These include printable PDF files and editable access for supported pages, depending on the version listed on the product page.
Is this a physical product?
No. This is a digital product only. Nothing will be shipped physically. You can download the files and print them at home or use them digitally.
Is this a one-time payment?
Yes. This is a one-time purchase. There is no subscription and no recurring charge.
Can i edit the files?
"Yes! You get a link to edit the binder in Canva, a 100% free and easy-to-use website. No design skills or paid software required. You can also just print the blank PDF and fill it out by hand."
Can I use this for multiple family members?
Yes, for your own personal household or caregiving use. However, the files may not be resold, redistributed, shared publicly, or used commercially.
Can I get a refund?
Because this is a digital product, refunds are generally not offered once files have been delivered or accessed. If you have a duplicate charge or file access problem, please contact support and we will review the issue.
Support
For product or order support, contact: hearthkeeperco@gmail.com
Response time: 24 - 48 business hours